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Re/Max Broker A. Armata
"Giovanna,
Thank you for working with our team recently. It is a pleasure working with agents who perform ethically and work cooperatively together. I hope that Re/Max Prestige will have the opportunity to work together with you in the future. "
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Connie and John
"You have been wonderful throughout our house buying process! Thank you for hanging in there with us. Your thoughtfulness on closing day was also appreciated. Thanks again Adrienne, you have been great!"
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Past client
"Thank you for providing us the new, vital information we needed to not purchase a house we had originally liked. The construction of another home on the lot next door reduced the value of the property to us, since the construction was so close. Thank you so much for protecting our interests and helping us through this process. "
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Dane
"You are GREAT!!! You have provided more information than any other realtor I have worked with. I really appreciate it. You are AWESOME!"
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Regina H
"A few weeks have passed since the closing, and I'd like to take this opportunity to share with you how truly grateful I am to the staff at Central Mass Real Estate.
The dedication I encountered from everyone at Central Mass Real Estate was astounding. I have referred two friends to Jim, and hope to refer more, as I'm certain their experience will be equally as positive as mine.
During a hopeless time in my life, when it seemed I had exhausted all of my options, Central Mass Real Estate provided more than a service. I've always thought that no one cares how much you know, until they know how much you care.
The confidence displayed by CMRE was such a comfort; as was the constant contact with Jim to make sure everything occurred perfectly. He was always available for a phone call, e-mail or text; I never waited longer than seconds for his response."
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Hector C.
"Hi Shawn,
Just wanted to thank you once again with your help on the purchase of my first home. With the knowledge I gained from the first time home buyers course that you spoke in, which was very helpful to me in understanding the process and what to expect during the process of buying my first home. The patience and help you gave me with all my questions I had and being able to answer them thoroughly helped put my worries at ease. Showing me that you were looking out for my interest as my agent in helping me make wise decisions in the homes I had looked at. Helping me during the buying process when problems arose and advising me on how and what to do was also greatly appreciated. Your help from the beginning straight thru to the purchase of the house and still to date, your continued support is greatly appreciated. Over all, your honesty and integrity is what I appreciated the most! I will definitely recommend you to anyone I know looking to buy or sell a home. Once again, I can't thank you enough. I love my first home! Thanks for helping me find it.
"
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Kelly F.
"I really appreciated all your help with the purchase of my new home. Your expertise and professionalism made the whole process smooth and easy. Thanks for answering phone calls, emails and guiding me through all the steps. I can't wait to get everything situated and turn the house into a home! Thank you for everything you have done!"
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Jess and Erik
"Shawn helped us sell our house and purchase a new, larger house for our family. We were pleased with how easy the whole process was. Shawn made sure to inform us about all the steps involved and was always there to answer our questions. With this being our second house, we took our time to look at a lot of houses before finding our new house. Shawn was always patient and willing to help us find just the right house. We will always recommend him to anyone who asks about realtors in the area. He was great to work with!"
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Ahmed & Susan G
"When we were looking to buy a house, we worked hard everyday researching the internet. When we called agents for more information, they asked if they could be our agent. So did Giovanna. However, that is where the similarity of our experience with other agents and Giovanna ended. Giovanna went far beyond by finding us properties that only fit our interests and our price range. Giovanna found us a house that was a lower price and much higher quality than we would have targeted during our own research. During the closing process, she did her job, our job and the listing agent's job and continues to be a resource to us. We would say that if you are looking to buy property in Fitchburg, Giovanna is not only your agent, she is your advocate.
Ahmed & Susan S."
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Karrie and Mike
"Thanks for being so awesome!"
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Mary G.
"What can I say? You are the best. Thank you for all your effort. Chris has a great real estate persona. Couldn't have done it without you guys. I'll never forget you for all you did. I will tell all my friends!"
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Mike S.
"Giovanna was friendly, patient, and extremely helpful during my search for a great investment property. She took me to all the houses I was interested in seeing and kept me informed of new ones coming on the market. She really has a passion for this business! "
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Matthew and Bonnie M.
"We are very happy with the house that Shawn found us. He treated us great."
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Bill and Cora A.
"When we buy more real estate, Shawn is the man. You could say he is a perfectionist. This was my first home and it was an excellent experience with hardly any stress. Not only was he my agent, but I made a long time friend. Shawn is awesome."
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Brian and Rachel M.
"He was patient and very kind. He was always there when we had questions, efficient, polite. We are very happy with Shawn."
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Beth and Tim H.
"A mortgage company gave us Shawn's name. He was a nice guy and eager to please."
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From a customer satisfaction survey: anonymous
"I will recommend Shawn Bernard to friends and family for a long, long time. Thank you for giving me the opportunity to purchase my first home!!"
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David and Beth P.
"We immediately felt at ease and confident that Shawn would sell our unusual "geodesic dome" home. We had tried once to sell our home and had given up. Honestly, he was a savior to us. We would have probably had a hard struggle without him. Shawn made us feel at ease and showed a sincere interest in our needs as Sellers."
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Walter J.
"We chose Shawn from a picture on the internet. He had an honest look about him. He did a great job meeting our needs, and is someone that I would be glad to do business with again in the future."
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From a customer satisfaction survey: anonymous
"We found Shawn through the internet. He was friendly, not pushy, and seemed to genuinely care about how things were going for us."
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Marcy F.
"Shawn was referred by family. He has excellent knowledge and our experience was great! Outstanding!"
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Karrie K.
"Shawn made my experience smooth and painless as the sale was part of a divorce agreement. He was caring and professional at all times. It was above what I had expected or anticipated."
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Rick G.
"When I think about my real estate experience, I think mostly of Shawn's patience. He earned his commission! "
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From a customer satisfaction survey: anonymous
"I choose to work with Shawn because he is the only agent who returned my phone calls! "
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From an anonymous customer satisfaction survey
"What stands out most for me was how convenient he made everything. The contacts he referred me to weere amazing. They bent over backwards to make buying our first home smooth and easy. We are so happy to not be renting anymore!"
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Richard and Rolande H.
"What stands out in our minds is the way that Shawn took matters into his hands when the co-broker let things get beyond his control. We have the highest professional impression of him."
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Michael W.
"He is a real person with no false fronts. I will feel comfortable recommending his services to my friends and family."
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David R.
"Shawn seemed to know what I wanted before I asked for it. His foresight and insight reached far and deep. Give him a raise!"
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Laurel T.
"Central Mass Real Estate was referred to me, and in comparison to other companies I have worked with, their quality of service was excellent. What stands out most in my mind was my agent's attention to detail and follow-through."
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Jay and Pattie L.
""Shawn's honesty and morals are outstanding. He has become a friend and is truly an excellent fella.""
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